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Othakkadai terms & condition

othakkadai.com is the licensed owner of the brand and the website othakkadai.com (”The Site”). othakkadai.com respects your privacy and provides concisely the manner your data is collected and used by othakkadai.com on the Site. As a visitor to the Site/ as a Customer you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site, you agree to the collection and use of your data by othakkadai.com in the manner provided in this Privacy policy Information.

If you do not agree with the terms and conditions of our Privacy Policy, including in relation to the manner of collection or use of your information, please do not use or access the website. Our Privacy Policy is incorporated into the Terms and Conditions of Use of the website, and is subject to change from time to time without notice. It is strongly recommended that you periodically review our Privacy Policy as posted on the App/Web. Should you have any clarifications regarding this Privacy Policy, please do not hesitate to contact us at sales@othakkadai.com

Eligibility Criteria

Initially, Services of the Site would cater only to the residence of Madurai City (Corporation limit). If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited.

License & Site access

othakkadai.com grants you a limited access and makes personal use of this site and not to download or modify it, or any portion of it, except with express wrote consent of othakkadai.com. This access does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express wrote consent of othakkadai.com.


All the products listed on the Site will be sold at MRP or our Offer price unless otherwise specified. The prices mentioned at the time of order are the will be the prices charged on the date of the delivery.

Delivery & Processing Details

Currently we are delivering only within our delivery area. We cancel the orders placed outside the delivery area. The delivery area may subject to change without prior notice. For further details about delivery, please call us at (+91) 75400 35284 or email us at sales@othakkadai.com. The delivery is subject to the availability of products and we reserve rights to cancel the products in an order which are not available at the time of delivery. We reserve the right to cancel any orders. We will not process the orders that are notified as bulk purchases, single / double products purchases, Rice only purchases, commercial purpose purchases, other store's purchases and / or other similar reasons. Similarly we have the rights to cancel or modify the order's FREE GIFTS provided by othakkadai.com

Damaged/Defective Products

In case you found any delivered product defective/damaged/not satisfied, you can report & return the products to the delivery person during delivery of your order. We will take back & subtract the returned product amount in the invoice and collect the balance amount. Please note that we do not accept the return of the products which are in opened condition. Similarly you cannot return the products after the delivery person left your place of delivery. Also no returns are allowed when we ship through Parcel / Courier Service.


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